FAQs
Q. How quickly can I have a container delivered?A. Subject to satisfactory credit checks, usually within 48 hours after placing your order. We have a network of depots and will deliver from the nearest one to you.
Q. Can I have a collection or delivery at the weekend or outside normal working hours?
A. Yes, however there may be a premium charge for this.
Q. Can I paint your container a different colour?
A. No, if you alter the colour there will be charge to restore it. However, for long-term rentals, we may be able to provide the container in the colour of your choice.
Q. Can I place my container on grass or in a field?
A. No, you must have level ground, ideally this should be concreted. In some circumstances, we may be able to provide sleepers as a base for use on softer ground, but you need to tell us about this in advance.
Q. Can I use my own padlock?
A. Yes, you are under no obligation to take a lock from us.
Q. Can I buy my rental container?
A. No, not unless it is specified in your lease agreement.
Q. Can I return my container earlier than the minimum rental period?
A. No, if you do you will be charged for the full rental period.
A. Some competitors may seem cheaper but they don't offer the same features and service.
A. Yes, you will need 3-phase, 32 amp, 5 wire, type C motor start, unless specified.
Q. Can I store hazardous materials in your containers or use one as a morgue?
A. Generally we do not allow these types of use; please discuss your exact requirements with us.
Q. Can your driver move other containers or cabins on my site?
A. No, this is not included in your delivery or collection price. You will need to notify us in advance and request a costing for this service.
Q. Do I need to insure the container?
A. Yes, you need to insure against all risks and at least up to the replacement value on your lease.
Q. Can I claim against you for lost stock?
A. You are responsible for your stock; therefore, you must insure against all risk. You can only claim from us if you believe we were negligent.
Q. Can I collect the container myself?
A. This may be possible; however there will be a depot handling charge for lifting the container on or off you vehicle and the vehicle must comply with Health and Safety regulations.
Q. Can I call you 24 hours a day?
A. Yes, there is always someone to deal with an emergency.
Q. Are your low noise units the quietest in the market?
A. They are significantly quieter than any known model.
Q. Do you sell containers?
A. We do, via our agency network and would be happy to take any requests.
Q. Do you supply offices, toilets, mess rooms, cabins or welfare units?
A. We don't have there units for hire, but we can offer assistance should you wish to purchase these types of space.
Q. Can you supply new containers or purpose built containers in the
A. Yes, we have arrangements with both
Q. What happens if I cannot pay?
A. Contact us straight away; we will try to help you to reduce your costs.
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